Privacy Policy

Joldi Technologies Private Limited Last updated: March 26, 2026

Introduction

This Privacy Policy explains how Joldi Technologies Private Limited ("Joldi", "we", "us", or "our") collects, uses, stores, and protects your personal information when you access or use our platform at jolditech.com (the "Platform"). This policy applies to all visitors, users, and individuals who interact with the Platform.

By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform.

Information We Collect

Information You Provide

When you submit a form, register your interest, or otherwise interact with us through the Platform, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or organisation name
  • Any other information you voluntarily provide

Information Collected Automatically

When you visit the Platform, we automatically collect certain technical and usage data through cookies and similar technologies, including:

  • Pages visited and interactions on the Platform
  • Time and duration of your visit
  • Browser type and version
  • Device type and operating system
  • IP address (anonymised where possible)
  • Referring URL

We use Google Analytics to collect and analyse this data. Google Analytics operates under its own privacy policy, which you can review at Google Privacy Policy.

How We Use Your Information

We use the information collected for the following purposes:

  • To respond to enquiries — processing and replying to your requests and messages
  • To communicate with you — sending updates, product information, and promotional material related to Joldi's services
  • To improve our Platform — analysing usage patterns to enhance functionality, performance, and user experience
  • To ensure security — detecting and preventing fraud, abuse, or unauthorised access
  • To comply with legal obligations — fulfilling our obligations under applicable Indian laws and regulations

Consent for Marketing Communications

By submitting a form on the Platform, you expressly consent to receiving marketing and promotional communications from us. You may withdraw this consent at any time by following the unsubscribe instructions in any communication or by contacting us directly.

Legal Basis for Processing

We process your personal data on the following grounds:

  • Consent — where you have given clear consent for us to process your personal data for a specific purpose
  • Legitimate interest — where processing is necessary for our legitimate business interests, such as improving our services, provided these do not override your rights
  • Legal obligation — where we are required to process your data to comply with applicable law

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

  • Service providers — trusted third-party vendors who assist us in operating the Platform (e.g., hosting, analytics, email delivery), bound by confidentiality obligations
  • Legal authorities — where required by law, regulation, legal process, or enforceable governmental request
  • Business transfers — in connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction

Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to support analytics and enhance your browsing experience.

  • Essential cookies — required for the Platform to function correctly
  • Analytics cookies — used by Google Analytics to measure visitor interactions and improve the Platform

You can manage, disable, or delete cookies through your browser settings at any time. Disabling cookies may affect certain features of the Platform.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it.

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices.

However, no method of electronic transmission or storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you have the right to:

  • Access — request a copy of the personal information we hold about you
  • Correction — request correction of any inaccurate or incomplete information
  • Deletion — request deletion of your personal information, subject to legal retention requirements
  • Withdraw consent — withdraw your consent to marketing communications or other processing at any time
  • Data portability — request your data in a structured, commonly used format where technically feasible
  • Lodge a complaint — raise a concern with the relevant data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Grievance Officer

In accordance with applicable Indian law, if you have any grievances regarding the processing of your personal information, you may contact our Grievance Officer:

Joldi Technologies Private Limited Email: admin@jolditech.com

We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Joldi Technologies Private Limited Email: admin@jolditech.com Website: jolditech.com